Can I continue to order?
Yes, you can order, transport-times are sometimes extended, but the carriers continue to operate their service offers.
Will the packages be delivered on time?
Given the very specific context, we are seeing slowdowns on all of the transport networks, delays are therefore to be expected. You will find the tracking of each of your shipments purchased on our site in your customer area. Please be united during this period of confinement with the deliverers.
Given the context, no deadline is now guaranteed.
If my package is not delivered will I be refunded?
No - the notion of guaranteed period is suspended until further notice. In case of late delivery no refund will be made.
How do I find the latest carrier updates?
In order to provide you with the latest information communicated by our partners, we update this section several times a day.
For more information, consult the dedicated pages of each transporter:
Thank you for your understanding.